Welcome to Prima Chic Perfumes LLC.
By accessing or purchasing from our website www.primachic.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing any order.
1. Company Information
· Legal Name: Prima Chic Perfumes LLC
· Registered Address: Entrance No 5, Al Ghurair Centre, Deira, Dubai · Email: info@primachic.com
· Customer Service Phone: 971 56 897 0076
Jurisdiction: United Arab Emirates
2. Use of Website
· While there are no specific age restrictions for purchasing products, users are expected to use the website responsibly and adhere to proper payment practices.
· By placing an order, you confirm that all details you provide are accurate and up-to-date, and that you are authorized to use the selected payment method.
3. Data Collection & Privacy
· We may collect personal information, including your name, contact details, and purchase history to enhance the shopping experience, send promotional offers, and improve our services.
· All personal data is collected, stored, and processed securely in accordance with applicable data protection and privacy standards.
· We may use trusted third-party service providers, including CyberSource, for secure payment processing and analytics.
4. Payments
· We accept all major payment methods, including credit cards, debit cards, Apple Pay, and PayPal.
· All prices are listed in AED (United Arab Emirates Dirhams) and are inclusive of Value Added Tax (VAT) where applicable.
· By submitting your payment information, you authorize Prima Chic Perfumes LLC to charge the amount of your order, including any applicable taxes, fees and delivery charges.
· All payments are processed through secure and encrypted channels to ensure the confidentiality and safety of your financial information.
5. Shipping & Delivery
· We currently offer delivery services across the United Arab Emirates.
· Orders are processed and shipped throughout the day, with delivery times varying based on the customer’s location and courier availability. Free shipping is available for orders above the specified minimum value displayed at checkout.
· Once an order has been dispatched, Customers will receive tracking details via email or SMS to monitor the delivery status. Prima Chic Perfumes LLC is not responsible for delays caused by courier services, unforeseen events, or incorrect delivery information provided by the customer.
6. Returns & Refunds
· Please refer to our detailed
Returns & Refunds Policy for information regarding eligibility, timelines, and procedures for returning or exchanging products.
· Products must meet the conditions specified in the policy to qualify for a return or refund.
· Prima Chic Perfumes LLC reserves the right to refuse returns that do not comply with the stated policy or that are received in unsatisfactory condition.
7. Intellectual Property
· All trademarks, product names, logos, designs, images, and other creative materials displayed on the Prima Chic Perfumes LLC website are the exclusive property of Prima Chic Perfumes LLC.
· Any form of reproduction, distribution, modification, transmission, republication, or commercial use of any content on our website without prior written consent from Prima Chic Perfumes LLC is strictly prohibited.
· Unauthorized use of our intellectual property may result in legal action in accordance with applicable laws of the United Arab Emirates.
8. Product Information
· While Prima Chic Perfumes LLC strives to provide accurate, complete, and up-to-date product descriptions and images, minor variations in packaging, color, or design may occur due to updates or production differences.
· The performance, longevity, and scent perception of perfumes may naturally vary depending on individual body chemistry, environmental conditions, and application methods.
· Such variations do not constitute a defect or misrepresentation of the product.
9. Limitation of Liability
· Prima Chic Perfumes LLC shall not be held liable for any indirect, incidental, special, or consequential damages arising from or in connection with the use of our website, products, or services.
· Our total liability, whether in contract, tort, or otherwise, shall in all cases be limited to the purchase price of the product that gave rise to the claim.
· Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is not permitted under applicable law.
10. Governing Law & Jurisdiction
· These Terms and all related transactions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
· Any dispute, claim, or controversy arising out of or in connection with the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the Dubai Courts.
· By using this website, you agree to submit to the jurisdiction of the Dubai Courts for the resolution of any such matters.
11. Promotional Offers & Discount Policy
1. Non-Combining of Discounts: Unless explicitly stated otherwise, promotional offers, including seasonal sales (e.g., Ramadan discounts), cannot be combined with other discounts or promo codes. If multiple discounts apply, the higher value discount will be automatically applied at checkout, subject to eligibility.
2. Advertisement & Offer Validity: Promotional messages displayed on Google Ads, Meta Ads, and other marketing platforms are for informational purposes only. All offers are subject to these Terms & Conditions and availability at the time of purchase. Discounts shown in ads or search results do not guarantee eligibility unless confirmed on the website.
3. Modifications & Disputes: Prima Chic Perfumes LLC reserves the right to modify or withdraw any promotional offer at any time without prior notice. In the event of disputes regarding discount eligibility, the company’s decision will be final and binding
12. Contact Us
For any questions regarding these Terms, our policies, or your orders, please contact our customer service team:
info@primachic.com
971 56 897 0076
Our team will respond promptly to assist you with any inquiries.
13. Final Note
· Prima Chic Perfumes LLC reserves the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon posting on the website. It is the user’s responsibility to review the Terms periodically to stay informed of updates.
