Terms and Conditions

Welcome to Prima Chic Perfumes LLC.
By accessing or purchasing from www.primachic.com, you agree to the following Terms and Conditions. Please read them carefully before using our website or placing any order

1. Company Information
Legal Name: Prima Chic Perfumes LLC
Registered Address: Entrance No 5, Al Ghurair Centre, Deira, Dubai
Email: info@primachic.com
Customer Service Phone: 056 897 0076
Jurisdiction: United Arab Emirates

2. Use of Website
● There are no age restrictions for purchasing products, but we expect responsible use of the website and payment methods.
● By placing an order, you confirm that all details you provide are accurate and that you are authorized to use the selected payment method.

3. Data Collection & Privacy
We may collect user information such as name, contact details, and purchase history to enhance the shopping experience, send promotional offers, and improve our services. All data is handled securely and in accordance with applicable privacy standards.
We also use third-party services, including CyberSource, for secure payment processing and analytics.

4. Payments
● We accept all major payment methods, including credit cards, debit cards, Apple Pay, and PayPal.
● All prices are listed in AED (United Arab Emirates Dirhams) and include VAT.
● By submitting your payment information, you authorize Prima Chic Perfumes LLC to charge the total order amount, including applicable taxes and fees.

5. Shipping & Delivery
● We currently deliver across the UAE.
● Orders are processed and shipped throughout the day, and delivery time may vary depending on location.
● Free shipping is available for orders above the specified minimum value displayed at checkout.
● Customers will receive tracking details once their order has been dispatched.

6. Returns & Refunds
Please refer to our detailed Returns & Refunds Policy for information about eligibility, timelines, and procedures.

7. Intellectual Property
All trademarks, product names, visuals, designs, and other creative materials displayed on the Prima Chic website are the exclusive property of Prima Chic Perfumes LLC.
Any reproduction, distribution, modification, or commercial use of our content without prior written consent is strictly prohibited.

8. Product Information
While we aim to display accurate and up-to-date product descriptions, minor variations in packaging, color, or design may occur.
Perfume performance and perception can naturally differ based on environmental and personal factors.

9. Limitation of Liability
Prima Chic Perfumes LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our responsibility is limited to the value of the product purchased.

10. Governing Law & Jurisdiction
These Terms and all related transactions are governed by UAE Law.
Any dispute or claim arising from the use of this website or from product purchases shall fall under the exclusive jurisdiction of the Dubai Courts.

11. Promotional Offers & Discount Policy
1. Non-Combining of Discounts:
Unless explicitly stated otherwise, promotional offers, including seasonal sales (e.g., Ramadan discounts), cannot be combined with any other discount or promotional code. If multiple discounts are available, the higher value discount will be applied automatically at checkout, subject to eligibility. 2. Advertisement & Offer Validity:
The promotional messages displayed on Google Ads, Meta Ads, and other marketing platforms are intended for general informational purposes. All offers are subject to Terms & Conditions and availability at the time of purchase. Discounts mentioned in search engine results or social media ads do not guarantee automatic eligibility unless explicitly confirmed on the website. 3. Modifications & Disputes:
The company reserves the right to modify or withdraw any promotional offer without prior notice. In case of disputes regarding discount eligibility, the company’s decision will be considered final.

12. Contact Us
For questions regarding these Terms or any other policy, please contact our customer service team at:
info@primachic.com
056 897 0076

13. Final Note
Prima Chic Perfumes LLC reserves the right to modify or update these Terms at any time without prior notice. Changes will take effect immediately upon posting on this website.